Final piece of customer convenience all sewn up!
It’s 10:30 p.m. the night before you are leaving on vacation and you just realized your favorite dress slacks have “mysteriously” become too snug in the waist. You really want to wear them on your trip, so what do you do? Head over to Milt & Edie’s Drycleaners & Tailoring Center because tailors are now available 24 hours a day, seven days a week, 365 days a year! Even better, instant alterations are available at no extra charge.
“Ever since we decided in 2007 to keep Milt & Edie’s open 24 hours a day I’ve dreamed of having tailors available 24/7/365, too,” says Milt Chortkoff, owner of the iconic building with the magenta awnings located at the corner of Pass and Alameda in the center of Burbank’s Media District. “Now, everyone can get tailoring and alterations done any time of the day or night along with picking up and dropping off their garments. It’s the ultimate in customer service,” Milt states.
When Milt and his wife, Edie, bought the cleaners 25 years ago, there was one tailor on staff on a part-time basis, a fairly normal circumstance for cleaners. Putting the tailor on full time was a risky proposition, but Milt’s decades of industry experience told him it was the right thing to do … and it was! Within a month, the tailor was inundated with work and more and more tailors were added on until today there are 12 on staff with others in training.
According to Robert Shapiro, Milt & Edie’s General Manager, the most common tailoring request is for hems, in particular, original hems on jeans, followed by simple repairs and waist adjustments. “We can help customers with these and all other alterations immediately upon request and there’s no extra charge for these ‘instant’ alterations whenever they are asked for,” he says, noting that the Tailoring Center is known for working on some of the most elaborate gowns seen “walking the red carpets at award ceremonies.” He adds that “mobile” service is available by appointment so customers can have a tailor come to their home or office.
Milt & Edie’s Drycleaners & Tailoring Center, which consistently receives the Clothing Care Council’s Award of Excellence year after year, is located at 4021 W. Alameda Ave., at the corner of Pass Avenue, in Burbank. Milt & Edie’s offers two-hour cleaning and shirt laundry 24/7/365 at no extra charge, free local pick-up and delivery, and free popcorn and other light refreshments throughout the day and night.
Milt & Edie’s Drycleaners & Tailoring Center can be reached at (818) 846-4734 or by e-mail at email@example.com. Besides having a substantial website at MiltandEdies.com, Milt & Edie’s can be followed on Facebook, Twitter, and Instagram.